Privacy Policy
1. Introduction
Welcome to Oak Activities. We are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services. By using our services, you agree to the terms outlined in this policy.
2. Information We Collect
We collect various types of personal information to provide and improve our services. The types of information we collect include:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Educational Information: Academic history, learning needs, and progress reports.
- Health Information: Information regarding special educational needs (SEN), social, emotional, and mental health (SEMH) conditions, and any other relevant health details.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
3. How We Use Your Information
We use your personal data for the following purposes:
- Service Delivery: To provide therapeutic support, sports and behavior mentoring, academic tutoring, and other related services.
- Communication: To contact you regarding appointments, services, and updates.
- Personalization: To tailor our services to your specific needs and preferences.
- Compliance: To comply with legal obligations and regulations.
- Improvement: To analyze and improve our services and website functionality.
4. Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your data with:
- Service Providers: Trusted third-party service providers who assist us in delivering our services.
- Educational Institutions: Schools and educational institutions that are involved in providing educational support.
- Legal Authorities: When required by law to comply with legal obligations or to protect the rights and safety of our users and others.
5. Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Erasure: You can request the deletion of your personal data under certain conditions. Please refer to our Right to be Forgotten page for more information.
- Restriction: You can request the restriction of processing your data in specific circumstances.
- Objection: You can object to the processing of your data for certain purposes.
- Portability: You can request to receive your data in a structured, commonly used format.
To exercise any of these rights, please contact us at [email protected].
6. Data Security
We take data security seriously and implement various measures to protect your personal data from unauthorized access, use, or disclosure. Our security practices include:
- Encryption: Protecting data during transmission with SSL encryption.
- Access Controls: Restricting access to personal data to authorized personnel only.
- Regular Audits: Conducting regular security audits and updates to our systems.
Despite our best efforts, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. If you have any concerns about the security of your data, please contact us immediately.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose for which it is processed.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device to collect information about your use of our website. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the updated policy will indicate the effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- Email: [email protected]
- Address: Bodsey Farm, Bodsey Toll Road, Ramsey, Cambridgeshire PE26 2XH
Thank you for trusting Oak Activities with your personal information. We are dedicated to providing a safe and supportive environment for all individuals we serve.